Create a Platform Project

In your Usersnap dashboard, click on 'New Project'.

Choose one project type from the category of

• QA & testing (Bug tracking, Quick issue reporting, Beta test, and UAT)
• Customer feedback (Customer rating like NPS, CSAT, CES, etc)
• Product insight (Feature Requests, etc)
• User Research (Interview invitation)
• Feedback menu (Channel the feedback requests)

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Legacy Projects

A few of the project types are labeled as "legacy". These belong to a classic version of Usersnap.

Name your project

Give your project a name and proceed.

Add the code snippet to your website or web application

Copy and paste your feedback project's (JavaScript) snippet code before the closing tag.

If you are not familiar with these technical procedures, send this page to your developers.

Click 'Done' to finish setting up your project. Now, you can find the newly created project on your dashboard.

Usersnap widgets work on Desktops, Laptops, Tablets and Mobile Phones

Your feedback widgets will work on the browsers on (almost ;) all of your users' devices. Collect user feedback not only on desktop screen sizes but also on tablet and mobile phones. More information about this topic