Widget conditional behaviour

Conditional follow-up question

Widgets with a rating field, i.e. an NPS, thumbs, smileys, and stars can include a followed-up question based on the scores given by a submitter.

For instance, when having a thumbs field, one can define a followed-up question according to thumbs up or down.

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This is how the widget and the feedback look like.

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This feature helps you dig deeper into customers' feedback with one single widget.

It is the same for other rating fields as well.

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