Great. You want to start collecting feedback from your users and customers. If you want to use your own feedback buttons and not use the standard Usersnap ones, no problem. Here's a short guide on how to proceed.
Control the displaying of the buttons and feedback widgets with this API reference.
You have to configure the "Display rules" right so that the widgets only appear when someone clicks on your button.
In the "Configuration" - Display tab please check the Activation to be Auto Popup.
And then simply set the Audience to "Nobody".
Do not forget to press the "Set live" button of the project. This controls whether the project is available at all or not.
window.Usersnap.show('[Project-API-key]').then((widgetApi) => widgetApi.open());
Here's an example of a button opening a specific project.
That's all you have to do.
You can find the Project-API-key in the "Configuration".
In case are using the project-specific snippet code in the installation
If you installed the standard Usersnap snippet code, you don't have to read this.
Updated 6 months ago