Connect with Drift

Include your customer support chat into the Usersnap feedback menu

Offer Drift Chat via the Usersnap feedback menu

The Usersnap feedback menu is a great solution to channel the different feedback or communication requests of your users.

If you want to include Drift in the feedback menu, just do the following. Super easy.

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Use this guide to set up the feedback menu and instead of the Intercom JavaScript call, use this call for Drift.

javascript:drift.api.startInteraction({ interactionId: 'INTERACTION-ID' });

Further documentation on the Drift help center.