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HomeGuidesAPI Reference

Getting started

  • Usersnap
  • First steps with Usersnap
    • Test your widget on a demo page
  • I'm lost. Can somebody help me?

Collection types

  • Ways to collect feedback items
  • 1.1 Website widget (button, pop-up): Target
    • Display the feedback button & widgets
    • Works on mobile devices
    • Open the widget with your own feedback button
  • 1.2 Website widget (button, pop-up): Publish
    • Usersnap space (global) code snippet
    • What can you do with the space (global) code snippet?
    • Installation on Google Tag Manager
    • Installation on Wordpress
    • Installation on a Single Page Application (SPA)
    • Installation on a React App
    • Installation on Blazor
    • Installation on AngularJS
    • Installation on Shopify
    • Installing Usersnap using NPM
    • Website widget: API examples
  • 2. Website inline form
    • Website inline form: API examples
    • Installing Usersnap using NPM (Inline Form)
  • 3. Email survey
  • 4. Mobile app form
  • 5. Shareable link: Publish
  • 6. Browser extensions

Build a widget form

  • Form
    • Feedback with a screenshot
    • Feedback with a screen recording
    • Branding and Customizing
    • Widget translations
    • Open multiple widgets in a flow
    • Let your users add attachments in the widgets
    • Poll
    • Showing labels in the widget for your users
    • Widget conditional behaviour
    • Widget image component
  • Style
  • Intro
  • Outro

Manage a project

  • Integrations
    • Asana
    • Azure Devops
    • Basecamp
    • ClickUp
    • Email
    • Github
    • GitLab
    • HubSpot
    • Intercom
    • Jira Software
    • Microsoft Teams
    • Monday
    • Salesforce
    • Slack Integration
    • Teamwork
    • Trello
    • Webhook
    • Zapier
    • Zendesk
    • Sync new feedback items to Google spreadsheets
    • Connect with Drift
    • Connect with Intercom
    • Connect with Zendesk Chat
  • Settings
    • Project permissions
    • Record the console errors
  • Project access
  • Board for your guest users
  • Copy a project

Manage your space(s)

  • Space

Feedback & Team management

  • Feedback list
    • Get meta data with every feedback
    • Export your project
    • Voting on feedback items
    • Moving feedback items
  • Statistics and reports
  • Notifications
  • Inbox
  • Team Management
    • My account
    • Invite clients to your account
    • Authenticate users who submit feedback
    • User roles
    • Single-Sign-On (SSO)

Use cases

  • Watch videos and read testimonials
    • Multiple feedback options menu
    • Survey product and feature feedback
    • Measure CX and UX with ratings
    • Community feedback sharing with Usersnap Board

Security

  • Security
    • Content Security Policy (CSP)
    • For your Privacy Page

Troubleshooting

  • General Topics
    • Improving the page speed
  • Why are my screenshots not fully accurate?
    • Protected Sites
    • Issues with CSS & Styles
  • Local Development Environments

Frequently Asked Questions

  • Usersnap FAQ
  • Payments FAQ
    • Subscribe to a Usersnap plan
    • Purchase more team members and projects

Product Updates

  • What's New?
  • Referral program

Usersnap API

  • API reference
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Why are my screenshots not fully accurate?

Suggest Edits

My screenshots are white or a bit off

Please, read this troubleshooting guide to get your screenshots fixed.

If you have inaccurate screenshots, please read this guide about "issues with CSS & styles".

If your website or web application is behind a firewall or protected otherwise, please read this troubleshooting guide.

Updated almost 2 years ago


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    • My screenshots are white or a bit off