Project-based notifications

For every project, you can define if you'd like to get email notifications on screens other people have created. The item will also appear in your Usersnap inbox. This is aiming notification concerning newly submitted feedback items.

You can change this simply by clicking on the "3 dots"-menu located at the right upper corner of your project and decide if you'd like to subscribe to or unsubscribe from the project's notifications.


If you have unsubscribed from the project, the bell icon will be crossed out.


You can also subscribe or unsubscribe other team members from certain projects easily.​


Feedback item based notifications

Once you interact with an item by leaving a comment, you get subscribed to feedback.

If you no longer want to be notified about this item's changes, you have 2 ways to do it.

  1. You can unsubscribe by clicking the unsubscribe from this feedback link in the email footer.
  2. You can unwatch the item in the dashboard ( eye icon on the feedback detail).


Where are the global notifications?

Currently, there are no global notifications for the account. We will keep you informed if we add such a feature.