Conditional surveys

Deploying a survey with conditional formatting in minutes

To really understand the users, use conditional logic to create flexible and detailed surveys.

To start, create a poll and toggle on "Add logic".

Add any type of field below the poll and define the branches.

Take the "churn reason" survey as an example. We have the branches configured in the fashion that the follow-up questions correspond with the users' selected option.

Connected to a "short answer" in order to know the who your competitor is.

Direct your users to the current promotion so they can reconsider the offer.

Having a dropdown field can save your users' time and boost the traffic.

Allowing your users to attach the invoice with issue directly in the form so you'll have everything needed to tackle the issue.

The beauty of this feature is the flexibility.
The "Insights" tab will offer you the data overview for your reference and evidence.

When setting up conditional polls, you can also select multiple answers. Choosing two or more answers will display all related follow-up questions.

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This is a gated feature

Please contact our support for more details. customer success team