Conditional surveys
Run with conditional logic
Deploying a survey with conditional formatting in minutes
To really understand the users, use conditional logic to create flexible and detailed surveys.
To start, create a poll and toggle on "Add logic".
![](https://files.readme.io/d338533-Logic_0.png)
Add any type of field below the poll and define the branches.
![](https://files.readme.io/20d20a8-Logic_1.png)
Take the "churn reason" survey as an example. We have the branches configured in the fashion that the follow-up questions correspond with the users' selected option.
![](https://files.readme.io/d87694f-Logic_2.png)
Connected to a "short answer" in order to know the who your competitor is.
![](https://files.readme.io/0f41d31-Logic_3.png)
![](https://files.readme.io/40c74f3-Logic_3.png)
Direct your users to the current promotion so they can reconsider the offer.
![](https://files.readme.io/658ea1d-Logic_7.png)
![](https://files.readme.io/6f5f8ee-Logic_4.png)
Having a dropdown field can save your users' time and boost the traffic.
![](https://files.readme.io/54cce6c-Logic_5.png)
Allowing your users to attach the invoice with issue directly in the form so you'll have everything needed to tackle the issue.
![](https://files.readme.io/2e48921-Logic_6.png)
The beauty of this feature is the flexibility.
The "Insights" tab will offer you the data overview for your reference and evidence.
![](https://files.readme.io/e588b96-Logic_8.png)
When setting up conditional polls, you can also select multiple answers. Choosing two or more answers will display all related follow-up questions.
![](https://files.readme.io/c4b3a8e-Screenshot_2024-07-18_at_12.00.19.png)
This is a gated feature
Please contact our support for more details. customer success team
Updated 16 days ago