What is a space?

When your account looks after multiple environments where the widget forms shall be installed, it would be ideal to create dedicated spaces for each environment in order to manage the projects separately. In this case, you can avoid popping the wrong form on your website or web application.

In addition, if you have various teams running different projects simultaneously. Such as the product team, marketing team, and customer success team, it would be great to have their own spaces independent from each other.


A short video about the concept and usage of spaces



Please make sure your plan offers more than 1 space in the account in order to create multiple spaces.

The detailed description for each plan can be found in Usersnap Pricing.

Space overview

The name, description, and accent color of each space can be uniquely designed in order for all team members to have a good overview and manage them effortlessly.


Under each space's installation tab, one can clearly see which project is set live and how their display rules are set up. You can also hit the edit button to configure them directly.


What is a space code snippet?

When you select "Website widget (button, pop-up)" as your projects' collection type, all of the projects within the same space share one space code snippet a.k.a. the "global snippet" so their installation can be easy and simple since there is only one single snippet for all projects in this space.

Please do not forget to configure the displaying rules for each project in order to pop the form correctly. More related info can be found in Target and Display the feedback button & widgets.