The Usersnap feedback menu is a great solution to channel the different feedback or communication requests of your users.
If you want to include Zendesk chat (formerly known as zopim) into the feedback menu, just do the following. Super easy.
Use this guide to set up the feedback menu and read on how to connect Zendesk.
The Zendesk chat snippet code must be loaded before this is available.
This is a short description of how we installed the widget. Please, read the help pages of Zendesk or talk to their support to get an accurate installation guide.
- install the Zendesk widget code in your website or web app.
Create a web channel
Go to the settings of the widget of Zendesk Chat and hide the widget of Zendesk
Updated 3 months ago