There are two ways how you can add your clients to collaborate with you over the tickets and feedback items.
You can add your clients as team members to your dashboard in Usersnap and they can collaborate with you like your other team members. This is one way how to collaborate. If you want to give them limited access to your project use the new guest access functionality.
Give your clients access to a project via the guest access and add them as "guest users".
See how it will work: Board for your guest users
Updated 2 months ago