If taking a screenshot of the site is not enough, your users can also attach an additional file to every feedback item. We know that sometimes it can be necessary to add an image taken elsewhere or some data to back up your requests. Don't worry!
We hear you and now it can be configured directly in the dashboard to make this feature of attachment either optional or required.
Your users can easily drag or upload an additional file to the feedback item to be submitted.
Users can add up to 5 attachments per feedback item.
The limit set per attachment is 20 MB and one can upload files by the drag & drop motion or by browsing a device.
The attachments can be removed anytime in the process before submitting. You can view all attachments in the detailed view of feedback items in the List, Inbox, and Kanban view.
Updated 2 months ago