Connect Usersnap via email
Email is an easy way to deliver Usersnap feedback items to your inbox or to an external tool that supports email. Email is still a powerful solution to connect customer service solutions with email.
Example ServiceNow:
Connect ServiceNow with Usersnap via Email. Whenever a user submits a feedback item via Usersnap it will be sent to ServiceNow via email. It creates a ticket there.
Here's how it works
Go to your Usersnap platform project’s Integration tab and select Email from the grid.
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Simply sign in to your email address.
Fill out the form accordingly and don't forget to save the settings.
A test feedback item can be sent right on the configuration's page.
This is how it looks like in your email inbox.
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Updated 10 months ago