User roles

There are 2 levels of user roles in the dashboard.

Team level

Roles:

RolesPlansCreation
Team adminAll plansThe user who starts the trial and subscribes to the service.
AdminAll plansAdded by the team admin.
MemberGated by plansInvited by the team admin.
Space AdminAll plansThe user who creates the space.
Space ContributorAll plansInvited by the team admin.
Space ViewerAll plansInvited by the team admin.

👍

This is a gated feature

The default user role for a new team member is Admin.
If you want to be able to define user roles, please contact our support for more details. customer success team

Company Level Permissions:

Permission

\

Role

Team admin

Admin

Member

Delete team

Yes

Delete users

Yes

Yes

Can only delete themselves.

Create & delete invites

Yes

Yes

Yes

Change ownership

Yes

Yes

Change user role
(not ownership)

Yes

Yes

Deciding which user role can invite new members

Yes

Yes

Access & Change billing info
(upgrade, downgrade & cancel)

Yes

Yes

Space Level Permissions:

Permission

\

Role

Space admin

Space contributor

Space viewer

Transfer ownership

Currently not possible

Change space access settings
(private/public, select members)

Yes

Can only delete themselves

View space & content

Yes

Yes

Yes

Contribute in space:

-reply in projects
-add/remove labels
-change project settings

Yes

Yes

Access access-restricted space

Yes

The user roles can be configured in the tab of "Manage Team".

Project level

Permission

\

Role

Team admin & project owner

Project members

Others

Transfer ownership

Yes

Change project access settings
(private / public, select members)

Yes

Access / delete / update project

Yes

Yes

Can still see an entry for the project on the display rules summary on the “Installation tab“.

Transfer project to another space

Yes

📘

For public projects, every team member is treated as a project member.