This section shows you how to configure your settings if you encounter CSS or Style issues when creating screens with Usersnap.
There may be instances when your Usersnap screens are not correctly rendered or lack CSS/style information. This is usually if your site is behind a firewall or requires basic authentication. It can also be that your static resources are protected.
Usersnap's rendering engine needs access to your site's static resources (images + stylesheets) to be able to render your screens accurately. You can find instructions here on how to fix this.
Cross-origin content is not captured and rendered in the Usersnap screen. This is because the browser does not allow the Usersnap widget to capture cross-origin content.
Updated 4 months ago