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Getting started

  • Usersnap
  • First steps with Usersnap
    • Test your widget on a demo page
  • I'm lost. Can somebody help me?

ACADEMY 🔥

  • Best practices for collecting feedback
  • Usersnap for Product managers
  • Usersnap for Dev teams
  • Usersnap for CS teams
  • Quick Series to Usersnap Mastery

Installation

  • Usersnap global snippet
    • Installation via HTML
    • Installation on Google Tag Manager
    • Installation on Wordpress
    • Installation using NPM
    • Installation on a Single Page Application (SPA)
    • Installation on a React App
    • Installation on Blazor
    • Installation on AngularJS
    • Installation on Shopify
    • Change default settings
  • User identification
  • User events
  • Custom data

Collection types

  • Ways to collect feedback items
  • 1.1 Website widget (button, pop-up): Target
    • What can you do with the space (global) code snippet?
    • Targeting: Display the feedback button & widgets
    • Target: a lively example
    • Works on mobile devices
    • Open the widget with your own feedback button
    • Custom behavior via API
  • 2. Website inline form
    • Website inline form: API examples
    • Installing Usersnap using NPM (Inline Form)
  • 3. Email survey
  • 4. Mobile app form
  • 5. Shareable link: Publish
  • 6. Browser extensions
  • Feedback menu: host multiple feedback options in one menu
  • Announcements/changelog

Build a widget form

  • Form
    • Feedback with a screenshot
    • Feedback with a screen recording
    • Conditional surveys
    • Conditional raters
    • Branding and Customizing
    • Widget translations
    • Open multiple widgets in a flow
    • Let your users add attachments in the widgets
    • Poll and Dropdown
    • Showing labels in the widget for your users
    • Widget image component
  • Style
  • Intro
  • Outro

Manage a project

  • Integrations
    • Asana
    • Azure Devops
    • Basecamp
    • ClickUp
    • Email
    • Github
    • GitLab
    • HubSpot
    • Intercom
    • Jira Cloud with Jira Forge
    • Jira Product Discovery - Insights
    • Jira Software
    • Linear
    • Monday
    • Microsoft Teams
    • Salesforce
    • Slack Integration
    • Teamwork
    • Trello
    • Webhook
    • Zapier
    • Zendesk
    • Sync new feedback items to Google spreadsheets
    • Connect with Intercom
    • Connect with Zendesk Chat
    • Connect with Drift
    • Integrate with Quantum Metric
  • Settings
    • Project permissions
    • Record the console errors
  • Project access
  • Public board as a portal for your customers
    • Real use cases of the board
  • Copy a project
  • Automations

Manage your space(s)

  • Space

Feedback & Team management

  • Notifications
  • Feedback Tab
    • Triage inbox
    • Add feedback items from the dashboard
    • Kanban view
    • Custom statuses
    • Get meta data with every feedback
    • Export your project
    • Moving feedback items
  • Team Management
    • My account
    • Invite clients to your account
    • Authenticate users who submit feedback
    • User roles
    • Single-Sign-On (SSO)

Insights and Values

  • REST API Use cases
  • Feedback Analysis with Microsoft Power BI
  • Statistics and reports
  • User List

Security

  • Security
    • Content Security Policy (CSP)
    • For your Privacy Page
    • AI features activation

Troubleshooting

  • General Topics
    • Improving the page speed
  • Why are my screenshots not fully accurate?
    • Protected Sites
    • Issues with CSS & Styles
  • Local Development Environments

Frequently Asked Questions

  • What's New?
  • Usersnap FAQ
  • Development FAQ
  • Privacy and Security FAQ
  • Payments FAQ
    • Subscribe to a Usersnap plan
    • Purchase more team members and projects

Others

  • Terms and Conditions of the Usersnap Affiliate Program

Usersnap API

  • API reference
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Customer Feedback

Collect customer feedback or measure customer experience with these customer feedback projects.

  • Customer Engagement
  • User Feedback
  • NPS Rater
  • Customer Satisfaction

Updated 1 day ago


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