REST API Usecases

The Usersnap REST API provides a powerful and flexible way to enhance your feedback management process, enabling you to collect, analyze, and utilize user feedback more effectively. With the REST API, you can now integrate Usersnap's features directly into your platform, allowing for seamless interactions with other systems and services.

From submitting feedback remotely and integrating with BI tools (such as Microsoft Power BI) to automating feedback export and real-time monitoring, the Usersnap REST API empowers you to take full advantage of your feedback data. Explore the following use cases to learn how the API can help you unlock the true potential of your customer feedback.

Export Feedback Items for BI Tools

With Usersnap's REST API, we have made it easier than ever to analyze your feedback data using Microsoft Power BI. Our special endpoints designed specifically for Power BI allow for direct import of feedback items from Usersnap into your Power BI environment.

This seamless integration means you no longer have to manually export and import feedback data - you can now access and analyze it directly in Power BI. This not only simplifies the process but also ensures that your data is always up-to-date, providing real-time insights based on the latest feedback.

Submit & Send Feedback Remotely

You can utilize Usersnap's REST API to allow feedback submission directly from your platform, bypassing the need for our widget forms. This feature enhances the versatility of your feedback system, as it allows your users to provide their input in a way that is seamlessly integrated into their user experience. You can even use this feature to collect feedback from other systems or services that interact with your platform, thereby extending the reach of your feedback collection.

Automating Feedback Export

Manual feedback export, while straightforward, can be time-consuming and potentially inconsistent. The REST API provides a solution to this issue by allowing for the automation of feedback export. This means you can set up a system that automatically retrieves new feedback items based on a schedule or specific triggers, ensuring you have the most recent feedback data at your disposal at all times. This automation can greatly improve the efficiency of your feedback analysis process and ensure that no valuable insights are missed due to manual oversight.

Streamlining DevOps

If your team works in a DevOps culture, the REST API can be used to streamline the process of reporting, tracking, and resolving issues. By integrating the API with your existing DevOps tools, feedback and bug reports can be automatically turned into tasks or tickets, improving efficiency and response time.