Connect with Drift
Include your customer support chat into the Usersnap feedback menu
Offer Drift Chat via the Usersnap feedback menu
The Usersnap feedback menu is a great solution to channel the different feedback or communication requests of your users.
If you want to include Drift in the feedback menu, just do the following. Super easy.
Use this guide to set up the feedback menu and instead of the Intercom JavaScript call, use this call for Drift.
javascript:drift.api.startInteraction({ interactionId: 'INTERACTION-ID' });
Further documentation on the Drift help center.
Updated over 2 years ago