Install Usersnap Classic on Your Site

Install the Usersnap Classic Widget

With Usersnap Classic, getting internal feedback and bug reports on your website or web app is fast and easy. Just add a few lines of JavaScript code to your template and you can start receiving internal feedback and bug reports in your Usersnap Classic project.

The Usersnap Classic widget works on all major desktop and mobile browsers.

You can customize your widget by clicking on the 'Change color and features of the widget' button. Check out the Usersnap Classic widget to see all its features and functionalities.

Once you've configured your Usersnap Classic widget, just copy the JavaScript snippet and embed it on your website right before the closing body tag.

Alternatively, we also offer CMS plugins & extensions.

Once you've applied these changes to your website or web app, you will see the Usersnap Classic button on your site.

You can now start sending feedback and creating bug reports on your website.

Protected Websites Behind a Firewall or Requiring User Authentication

If your website or web app is protected behind a firewall or require users to be authenticated, you will need additional settings when setting up Usersnap Classic. You can find the relevant information here.

WordPress, Drupal, Joomla, Typo3

Usersnap Classic offers plugins & extensions for major content management systems. So no need to implement any code. Just use our existing plugins for your website or web app.

Usersnap Classic is available as WordPress plugin, installing it is straightforward. You can download it here.

Usersnap Classic is available for Drupal 8 and Drupal 7.

Drupal 8:
Download the plugin: Usersnap Classic for Drupal 8

git clone --branch 8.x-1.x

Drupal 7:
Download the plugin: Usersnap Classic Drupal 7

git clone --branch 7.x-1.x

After installation, please enter your API-Key in the plugin settings. This plugin enables 'permissions' so you can enable Usersnap Classic for different roles on your page.

Drupal support is still experimental - Please contact us, if you need help:
Special thanks to Stefan from for this contribution!

Download Usersnap for Joomla: Usersnap Classic for Joomla.
Add the Usersnap Classic plugin to your Joomla-Installation, after that, enter your API-Key in the "Usersnap" menu into the field "API-Key". You're up and running!

We are supporting Typo3 with a very simple template configuration. A step-by-step guide to getting Usersnap Classic on Typo3 can be found here.

Install Usersnap Classic on Your Site

Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.