Install the Classic Widget


Install the Usersnap Classic Widget

To install the Usersnap Classic widget on your site, just copy the JavaScript snippet of your Usersnap Classic project and embed it on your website right before the closing body tag.

The Usersnap Classic widget works on all major desktop and mobile browsers.

Protected websites behind a Firewall or Requiring User Authentication

If your website or web app is protected behind a firewall or require users to be authenticated, you will need additional settings when setting up Usersnap Classic.

CMS Plugins and Extensions

Alternatively, we also offer CMS plugins & extensions.

Once you've applied these changes to your website or web app, you will see the Usersnap Classic button on your site. You can now start sending feedback and creating bug reports on your website.

WordPress, Drupal, Joomla, Typo3

Usersnap Classic offers plugins & extensions for major content management systems. So no need to implement any code. Just use our existing plugins for your website or web app.

Usersnap is available as WordPress plugin, installing it is straightforward. You can download it here.

Usersnap is available for Drupal 8 and Drupal 7.

Drupal 8:
Download the plugin: Usersnap for Drupal 8

git clone --branch 8.x-1.x

Drupal 7:
Download the plugin: Usersnap Drupal 7

git clone --branch 7.x-1.x

After installation, please enter your API-Key in the plugin settings. This plugin enables 'permissions' so you can enable Usersnap Classic for different roles on your page.

Drupal support is still experimental - Please contact us, if you need help: [email protected]
Special thanks to Stefan from for this contribution!

Download Usersnap for Joomla: Usersnap for Joomla.
Add the Usersnap Classic plugin to your Joomla-Installation, after that, enter your API-Key in the "Usersnap" menu into the field "API-Key". You're up and running!

We are supporting Typo3 with a very simple template configuration. A step-by-step guide to getting Usersnap on Typo3 can be found here.

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