Create Feedback and Bug Reports

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Feedback and Bug Reports with Usersnap Classic Projects

There are many ways to create feedback and bug reports with Usersnap Classic projects.

  1. Install the Usersnap Classic widget on your website or web app
  2. Use the Usersnap Classic browser extensions
  3. Add and create a screen inside your Usersnap Classic project
  4. Drag and Drop an image or mockup into your Usersnap Classic project
  5. Paste an image or mockup into your Usersnap Classic project

Usersnap Classic Widget Installed on Your Website or Web App

Install the Usersnap Classic widget on your website or web app to create a screen and send internal feedback to your Usersnap Classic project.

The Usersnap Classic widget works on all major desktop and mobile browsers.

Usersnap Browser Extensions

You can create Usersnap Classic screens from any website or web app using our Chrome and Firefox Browser Extensions.

Add and Create a Screen Inside Your Usersnap Project

Inside your Usersnap Classic project, click on 'Add Screen' button on the right to create a new screen. Once the screen is created, you can start adding comments and annotations.

You can now add information such as Title, Assignee, Labels, and Comment to the screen you are creating.

Drag and Drop to Create a Screen

Inside your Usersnap Classic project, you can drag and drop a file to your browser window to create a screen. Once the file is uploaded, you can start adding your comments and annotations.

Paste From Clipboard to Create a Screen

You can add an image/screenshot from your clipboard into your Usersnap Classic project.

Paste the image (Ctrl + V , ⌘ + V) when inside the Usersnap Classic project to create the new screen. Once the file is uploaded, you can start adding your comments and annotations.

Annotate and Make Comments on Your Screen

You can add comments and annotations to your screen by using the different tools available.
When you are finished, click on the 'Send' button to save the screen to your Usersnap Classic project.

After saving your screen, you will now see it along with other information and annotations in the Usersnap Classic screen view.

More Information with Your Usersnap Screen

You can get more information attached to a screen with the Usersnap Classic widget and browser extensions .

  • Creator
  • Comment timeline
  • Browser version
  • Browser size
  • Screen size
  • URL
  • Additional user information
  • JavaScript errors + XHR logs (with widget only)

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