Using ratings or polls to get customer feedback can help you quantify customer satisfaction and segway into more in-depth questions.
Using targeting options such as specific URL paths, trigger by API event, trigger by time on page... etc can increase the response rate of the surveys. Ask relevant questions to get more insightful feedback!
Watch this short video on targeting pro-tips:
Watch this walk-through of measuring product experiences with rating pop-ups:
Updated 3 months ago