Usersnap Help Center

Back to the USERSNAP website

How can we help?

HomeGuidesRecipesAPI ReferenceReferenceChangelogDiscussionsPage Not FoundSearch{{ state.current().meta.title }}API Logs

Getting started

First steps with Usersnap
- Setting up a menu with multiple feedback options
I'm lost. Can somebody help me?

Usersnap feedback platform

Installation
Use cases
Project types
Create a Usersnap Project
Feedback widget
Dashboard & Management
Team Management
- Invite clients to your account
- Authenticate users who submit feedback
3rd Party Integrations
Usersnap API
Security
- Content Security Policy (CSP)
- For your Privacy Page

Troubleshooting

General Topics
- Improving the page speed
Why are my screenshots not fully accurate?
- Protected Sites
- Issues with CSS & Styles
Local Development Environments

Frequently Asked Questions

Usersnap FAQ
Payments FAQ
- Subscribe to a Usersnap plan
- Purchase more team members and projects

Product Updates

What's New?

Usersnap Classic (Legacy)

Usersnap Classic Projects
Create a Classic Project
Classic - Widget Configuration
- Widget Basic Settings
- Widget Colors and Features
Classic Project: Features
Install the Classic Widget
- Create Feedback and Bug Reports
- Manage Feedback and Bug Reports
3rd Party Integrations - Classic Project
API for Usersnap Classic Project
Migrating existing Classic projects to the Platform system
Classic FAQ

Getting started

First steps with Usersnap
- Setting up a menu with multiple feedback options
I'm lost. Can somebody help me?

Usersnap feedback platform

Installation
Use cases
Project types
Create a Usersnap Project
Feedback widget
Dashboard & Management
Team Management
- Invite clients to your account
- Authenticate users who submit feedback
3rd Party Integrations
Usersnap API
Security
- Content Security Policy (CSP)
- For your Privacy Page

Troubleshooting

General Topics
- Improving the page speed
Why are my screenshots not fully accurate?
- Protected Sites
- Issues with CSS & Styles
Local Development Environments

Frequently Asked Questions

Usersnap FAQ
Payments FAQ
- Subscribe to a Usersnap plan
- Purchase more team members and projects

Product Updates

What's New?

Usersnap Classic (Legacy)

Usersnap Classic Projects
Create a Classic Project
Classic - Widget Configuration
- Widget Basic Settings
- Widget Colors and Features
Classic Project: Features
Install the Classic Widget
- Create Feedback and Bug Reports
- Manage Feedback and Bug Reports
3rd Party Integrations - Classic Project
API for Usersnap Classic Project
Migrating existing Classic projects to the Platform system
Classic FAQ

Only admins can see thisEnable it for everyone

Powered by

Collecting Customer Feedback

When and how to use Usersnap for Customer Feedback?

Watch this short demo to learn what Usersnap can do for you and your team.

Updated 4 months ago

Collecting Customer Feedback

Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.